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Latest Articles…
Expressing Brand Values: 3 Case Studies
...Three French Hens! It's Day 3 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today's installment I give you three examples of small business brands with solid core values that know how to walk the talk. Brand values...
True Confessions: I’m Afraid You’ll Find Out I’m a Marketing Fraud
There, I said it. One of my deepest fears laid out for the whole world to see: I'm not really who you think I am. Mostly -- like 99% of the time -- I'm actually pretty confident. I know that I know my stuff. But every now and then something happens to trigger the ugly...
Game-Changers Wanted: I Need Your Advice
Note: Recently, I published a post about blowing things up. That post literally got more comments than any other post I've ever received on this site. Clearly, I'm not the only one frustrated by the system as it exists. I've been getting a lot of questions and...
How to Get 5-Star Referrals From Your Peers and Colleagues
Most of the advice out there about referrals is related to your customers (i.e., getting them to send you new ones.) In short, make them happy and they'll want to tell their friends about you. But you can also get some fabulous referrals from your peers and colleagues...
If You Had Clients Like These…
...You'd Be in Love, Too Few business owners are as lucky as I am. I don't talk about them often enough, but I have some of the BEST clients in the world. Each of them are doing amazing things -- changing and shifting, growing into more confident and glowing versions...
How to Tell a Compelling Story with Your About Page
Do you dread writing your About Page (like you dread cleaning out the fridge)? You're not alone. We all know we need one. And yes, it's probably one of THE most-visited pages on your entire site. (Have you checked your Google Analytics lately? Go do it. I'll wait.)...
A Solid Brand Begins with One True Passion
On the first day of Christmas, my true love gave to me: a partridge in a pear tree... Welcome to Day One of my 12 Days of Branding series. Each day -- from now until Christmas* -- you'll be gifted with branding advice, case studies and more. If you like what you see,...
The Downton Abbey Guide to Building a Passionate Tribe
You may not know Lady Gaga from Lady Grantham. Yet. But the odds are good that you do. Why? Because Downton Abbey is one of the most popular British sensations to hit the US (and the world) since...well, The Beatles. And it’s not just because the characters have funny...
Book Review: “Uprising: How to Build a Brand and Change the World” (Plus a chance to win a FREE copy)
I love to read -- it's one of the reasons I do book reviews here (so that I have access to all the latest and greatest business books). But this, my friends, is a book you absolutely must read if you're serious about building something bigger than yourself. I know...
The Nemesis: Tell Your Marketing Story Better with a Character (or three)
One of the things you want to do is personify the problems of your customers. Why? Because it helps you tell better stories about how you fix those problems. I've done this for my own business, and was able to identify almost a dozen evil characters that stop my...
Show Up Consistently
This post is part of the 30-Day Bloom Your Online Relationships Challenge. If you'd like to play along, you can sign up here (don't worry -- it's FREE). We're all working through these small, powerful actions together and sharing our questions, learnings and...
Collaborations: 12 Ways to Build Your Brand
12 Drummers Drumming! Wow! It’s the last day of the 12 Days of Branding! If you missed any of the series thus far, you can find them here. In today’s installment we look at how to use collaborations to build a strong brand. When you think of drummers drumming, what...
Brand Turnaround: An Interview with Karen Post, the Branding Diva
Karen Post, aka the Branding Diva, has a great new book called “Brand Turnaround: How Brands Gone Bad Returned to Glory...and the 7 Game Changers that Made the Difference." I spoke with her earlier this week on the Word Cafe podcast. Here are the highlights. You can...
Your Business is Like an Artichoke
Have you ever been seduced by a vegetable? I have. And her name is Artichoke. What is it about her that draws me in? She's beautiful, sensual and earthy all at once. She has hidden mysteries, layers of "meaty" stories, and a delicious interior that can only be...
Perform a Random Act of Kindness
This post is part of the 30-Day Bloom Your Online Relationships Challenge. If you'd like to play along, you can sign up here (don't worry -- it's FREE). We're all working through these small, powerful actions together and sharing our questions, learnings and...
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